Privacy Policy

Last updated: July 11, 2026

Thank you for choosing to be part of our community at Hammond River Sharpening ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

When you visit our website hrsarpening.ca (the "Site") and use our services, you trust us with your personal information. This privacy policy describes how we collect, use, and share your information when you shop with us.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us whenpurchasing our products, when participating in activities on the Site, or otherwise contacting us.

Personal Data Provided by You: We collect names, billing addresses, shipping addresses, email addresses, phone numbers, and passport/tax ID numbers (where required for international shipping).
Payment Data: All payment data is processed and stored securely by our third-party payment processors (e.g., Wix Payments, etc). We do not store your credit card or banking details directly.
Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Site (such as your IP address, browser characteristics, operating system, and language preferences).

2. How Do We Use Your Information?

We use personal information collected via our Site for a variety of business purposes, including:

To Fulfill Orders: To manage, process, and ship orders, payments, returns, and exchanges.
To Communicate: To send you order confirmations, shipping updates, and customer support responses.
For Marketing: To send you promotional emails, newsletters, and marketing updates (only if you have explicitly opted in). You can opt out at any time.

3. How Is Your Data Stored?

Our store is hosted on the Wix.com platform. Wix.com provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications.
Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

4. Do We Share Your Information?

We only share information with your consent, to comply with laws, or to provide you with services. This includes:

Service Providers: We share data with third-party service providers who perform services for us (e.g., Canada Post, UPS, etc. for shipping, and our automated email providers).
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.

5. Do We Use Cookies?

Yes. We use cookies and similar tracking technologies to track activity on our Site and hold certain information. This helps us analyze website traffic, remember your shopping cart items, and improve your browsing experience. You can manage your cookie preferences through the banner on our homepage.

6. Your Privacy Rights

Depending on where you reside you have certain rights regarding your personal data. These include the right to access, correct, or request the deletion of the personal information we hold about you.

To exercise these rights, please contact us at hrsharpening@gmail.com.

7. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top.

8. How Can You Contact Us?

If you have questions or comments about this policy, you may email us at hrsharpening@gmail.com